Efful is committed to creating a satisfactory shopping experience for customers. However, if you are not satisfied with our official website products or change your mind, you can request a refund within 14 days after the arrival of the official website order, but customized, engraved, worn, used, modified or damaged products will not be returned or exchanged.

If you want a refund, you can send an email to efful.official@gmail.com within 14 days after receive Ng the product. After receiving your request, we will inform you of the return steps. EFFUL reserves the right to inspect the product before approving the refund request. After receiving and inspecting the product, we will refund the payment and any shipping fee you may Have paid. Please note that it will take several days to process the refund. Please wait patiently.

If you return the product, you can also replace the product of the same or lower value, and the diff Erence will be converted into the in-store consumption. If you return the product to the online store, you can choose to receive a refund or exchange.

If you do not request a return or exchange within 14 days after receiving the product, all transactions will be regarded as final transactions.